Thank you for visiting and shopping at Pikkant. The following are the terms and conditions of our Shipping Policy.
Domestic Shipping Information
Shipment processing times
We will endeavour to process your order within 4 business days of receiving your order. Orders are not shipped or delivered on weekends or public holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery in these situations. If there will be a significant delay in the shipment of your order, we will contact you via email.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at the checkout. For all items below $65, we charge a flat rate postage fee of $7.90 for regular post.
Free shipping on all subscription boxes (regular post).
|Shipment method||Estimated delivery time||Shipment cost|
|AusPost Regular (Parcel Post)||2 – 7 business days||$ 7.90 (Flat Rate)|
|AusPost Express Post||1 – 3 business days||$ 15.70 (Flat Rate)|
Delivery delays can occasionally occur.
Shipment to P.O. boxes
Pikkant ships to addresses within Australia. We do not ship to P.O. boxes.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped. This email will also contain your tracking number(s). The tracking number will be active within 24 hours.
In the unlikely occurrence that your goods are lost in transit, please contact us at email@example.com.
We will then launch a formal investigation with the courier company. Once we have received confirmation that the delivery has not been successful, customers will be offered either a full refund or replacement.
International Shipping Information
We currently do not ship outside Australia.